Help Center
FAQs
Hey there! If you can't find the answer you're looking for in the FAQ, don't hesitate to get in touch with me. You can reach out through the contact form. I'm here to help! 😊
I'd be thrilled to create a custom portrait of your pet or any animal you're passionate about!
Just a heads-up, I have a limited number of commission slots, so grab yours while you can. During my busiest seasons, I pause commissions to focus on other projects. So if you're interested, now's a great time to get in touch!
All my art prints come unframed, giving you the freedom to pick a frame that vibes with your space. Plus, it helps keep shipping a breeze.
Looking for something framed already? Head over to the framed prints section to find some fan favorites in different sizes.
Right now, I primarily ship within the United States.
Shipping internationally can be quite challenging for a small shop like mine. However, if you're interested in one of my original artworks and you happen to be located outside of the US, don't hesitate to reach out to me! We can definitely work something out and make an exception for you.
Your order will typically take around 7 - 10 business days to arrive at your doorstep.
This timeframe is because many of my products are crafted specifically for you, which means they need a little extra time for processing before they're ready to be shipped.
As soon as your order's good to go, you'll get a tracking number sent right to your inbox.
Want to keep tabs on it? You can also check the status anytime right here.
My store has a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Please note that certain items in the store (such as made to order products, digital products, limited edition art pieces, and personalized items) are excluded from the standard 30-day return policy. I want to be transparent with you about these exceptions while ensuring a hassle-free shopping experience.