Shipping policy
Order Processing
We offer a wide variety of products on the store, and some are easier and quicker to produce than others!
For digital products: Your order will be sent to you shortly after ordering! You'll receive an email with a download link and confirmation of purchase.
For standard products: Please allow 2-3 business days to process your order. Expect an email within 2-3 days to let you know your order is on the way!
| Art Prints (Unframed) | 2 - 3 business days |
| Original Artwork | 2 - 3 business days |
| Coloring Books (Physical) | 2 - 3 business days |
For made to order products: Please allow additional time to produce your item(s) and process your order. You'll receive an email with tracking information once our printing partner has completed and shipped your item.
| Tote Bags | 3 - 5 business days |
| Journals | 4 - 7 business days |
| Puzzles | 4 - 7 business days |
| Canvas Prints | 6 - 10 business days |
| Framed Prints | 6 - 10 business days |
| Blankets | 12 - 14 business days |
Orders placed for made-to-order products will begin processing the same day.
When your order is ready for delivery, you will receive an email with real-time tracking information.
Shipping & Delivery Times
After the processing period, orders are generally shipped & delivered within 2 - 5 days using USPS Ground Advantage (standard products), or DHL/UPS Mail Innovations/UPS Ground (made to order products).
We do not ship outside of the United States at this time.
Domestic Shipping Rates and Estimates
We offer FREE SHIPPING in the United States on orders over $75!
For orders under $75, shipping charges for your order will be calculated and displayed at checkout.
Refunds, Returns, and Exchanges
We accept returns up to 30 days after delivery on unframed fine art prints and original artwork, if the item is unopened and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
We do not accept returns on made to order products, limited edition art pieces, digital downloads, or other personalized items.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@amandalanford.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@amandalanford.com.